Construction Technology Podcasts

In today’s episode of Bricks & Bytes, we have James Swanston, the CEO and co-founder of Voyage Control and an ex-officer in the British Army. Learn about military leadership principles applied to business and entrepreneurship, war strategies to improve decision-making, how military principles work in business, and much more! Tune in to find out about: Serving as an army officer and key lessons learned Applying war principles to business decisions Making long-term plans and dealing with uncertainty Stress management and discipline for entrepreneurs If you enjoy today’s episode, leave us a comment. And don’t forget to subscribe to our channel! ---------------------------------------- James Swanston | CEO and Co-founder of Voyage Control | ConTech ---------------------------------------- Today’s Sponsor: ⁠⁠⁠beta⁠⁠⁠ – Construction and technology network platform – connecting the tech industry with traditional construction partners. Check ⁠⁠⁠⁠⁠⁠www.the-beta.com⁠⁠ ---------------------------------------- Timestamps: (0:00-2:59) - Intro (2:59-6:40) - Background on military experience (6:40-9:45) - Key lessons as an army officer (9:45-12:01) - War principles relevant to business (12:01-15:16) - Motivation for starting Voyage Control (15:16-16:19) - Teamwork lessons from military (16:19-17:09) - Principles for hiring people (17:09-15:53) - Leadership principles (15:53-24:00) - Decision-making process in military (24:00-27:39) - Dealing with unexpected challenges (27:39-29:29) - Stress management (29:29-31:49) - Discipline lessons learnt (31:49-40:09) - Logistics experience (40:09-40:37) - Outro

How do you get your customers to fall in love with your brand? On today's podcast we have Delia Visan, a master, influencer and advocate in the world of customer success. Delia is currently the head of Customer Success at Bright Spaces and is one of the top 25 CS Leaders of 2023. Getting existing customers to spend more is far easier than obtaining new customers. And in this episode we chat about how CS can result in improved customer retention and a higher customer lifetime value. In this episode, we discuss: Why customer success is important and why startups NEED it How small businesses can integrate customer success into their operations Current and future trends in customer success How to learn (and dream in) new languages  --------------------------------------- Delia Visan Head of Customer Success @Bright Spaces || 25 Most Creative CS Leaders of 2023 by EverAfter || 2022 Top Influencers in the CS Space by Custify --------------------------------------- Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners. Check www.the-beta.com --------------------------------------- Timestamps: (00:00:00-00:02:01) - Intro  (00:02:01-00:04:06) - Tech world in Romania   (00:04:06-00:04:56) - Is Romania exporting tech outside?  (00:04:56-00:05:42) - Are tech teams based in Romania? (00:05:42-00:07:18) - When did you discover customer success and what did you love about it? (00:07:18-00:08:02) - Is customer success different in proptech then the other industry? (00:08:02-00:08:54) - What is customer success? (00:08:54-00:10:27) - What is the checklist for customer success? (00:10:27-00:11:59) - From where the customer success starts? (00:11:59-00:13:47) - Customer success implementations (00:13:47-00:15:18) - When should companies implement customer success? (00:15:18-00:17:21) - Customer obsession and customer is not always right (00:17:21-00:20:07) - What is bright spaces? (00:20:07-00:21:54) - Customer success with lease owner (00:21:54-00:22:04) - Is bright spaces designed for Romanian market? (00:22:04-00:23:42) - Future plans (00:23:42-00:24:34) - Delia other passion (00:24:34-00:26:18) - What are some future trends you see right now? (00:26:18-00:27:51) - Segmentation of the customers (00:27:51-00:29:12) - Should startup approach customer success differently then other businesses? (00:29:12-00:30:13) - Customer satisfaction (00:30:13-00:32:14) - How to deal with customer that you don't like? (00:32:14-00:33:34) - Simple thing to do for customer success (00:33:34-00:37:00) - Delia is multilingual (00:37:00-00:37:42) - Books or resources (00:37:42-00:38:28) - Course (00:38:28-00:38:51) - More about Delia (00:38:51-00:39:16) - Outro

How do we gamify the construction industry? On today's show we have someone who has interesting and incredible ideas for the future of the construction - Alex Walzer. Alex is currently a Doctoral Researcher for Entrepreneurship for Digital Fabrication and Robotics in Construction In this episode, we discuss: Future innovations in the construction industry How gamification can make construction more fun and engaging Open innovation as a way to help you find new and better ways to build things Failure - an important part of learning and innovation --------------------------------------- Alex Walzer - Into Construction Tech Doctoral Researcher at ETH Zurich --------------------------------------- Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners. Check www.the-beta.com --------------------------------------- (00:00:00-00:00:17) - Intro   (00:00:17-00:01:43) - How Alex reached where he is now? (00:01:43-00:02:32) - Research (00:02:32-00:03:31) - How do you stay focused? (00:03:31-00:04:34) - What is worth your time from internet? (00:04:34-00:05:33) - Strategies that can help who is embarking into construction (00:05:33-00:06:22) - Favorite subject in contech (00:06:22-00:07:18) - Implementation of robotics (00:07:18-00:07:44) - Transition into robots in construction  (00:07:44-00:10:29) - Game (00:10:29-00:12:00) - Energy (00:12:00-00:15:04) - VC landscape in robotics (00:15:04-00:18:12) - Contech in the moment (00:18:12-00:19:04) - Digital  fabrication (00:19:04-00:20:03) - How digital fabrication is different? (00:20:03-00:22:59) - What excites you in contech (00:22:59-00:23:30) - How do we get there? (00:23:30-00:26:18) - Consulting business and how it provides values? (00:26:18-00:30:50) - Role of education (00:30:50-00:33:28) - Where did you take your inspiration from? (00:33:28-00:34:25) - Books (00:34:25-00:36:08) - If you have unlimited budget where you would spend it> (00:36:08-00:37:19) - More about Alex (00:37:19-00:37:36) - Outro

Why do construction (tech) companies fail? On today's podcast, we have Stephen Poppe, ConTech Advisor and Customer Success Leader. Stephen is currently the Manager for Research & Development at HITT Contracting and Executive Partner at Blue Collar Capital In this episode, we discuss: Where people go wrong with construction tech & why companies fail Considerations when investing in construction tech companies Implementation and strategies for Main Contractors Stephen's terrible taste in football (soccer) team --------------------------------------- Stephen Poppe R&D | Contech Advisor | Customer Success Leader | Construction Professional | Lean Practitioner(ish) --------------------------------------- Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners. Check www.the-beta.com --------------------------------------- Timestamps: (00:00:00-00:01:57) - Intro and Sponsor (00:01:57-00:04:13) - Why did Stephen choose Contech?  (00:04:13-00:06:02) - What are people not getting right with technology? (00:06:02-00:07:55) - Should construction companies focus on the management process? (00:07:55-00:10:34) - Why does a company fail in Contech? (00:10:34-00:12:43) - What is the lean startup methodology? (00:12:43-00:14:08) - What is important when investing in a company as a capital allocator? (00:14:08-00:16:55) - What are the initial problems that a startup face?  (00:16:55-00:18:23) - What is HITT?  (00:18:23-00:21:28) - Labor shortage (00:21:28-00:22:42) - Is there something else that we should focus on except technology?  (00:22:42-00:24:23) - Future of tech (00:24:23-00:27:38) - How can we get the basics right? (00:27:38-00:31:17) - Trends in construction tech (00:31:17-00:33:49) - VC doesn’t like 100-million-dollar ideas? (00:33:49-00:35:48) - Book recommendations (00:35:48-00:36:37) - Hobbies (00:36:37-00:36:51) - More about Stephen (00:36:51-00:37:09) - Outro