#063 - James Swanston - An Ex-Army Officer's Guide to Entrepreneurial Success
In today’s episode of Bricks & Bytes, we have James Swanston, the CEO and co-founder of Voyage Control and an ex-officer in the British Army.
Learn about military leadership principles applied to business and entrepreneurship, war strategies to improve decision-making, how military principles work in business, and much more!
Tune in to find out about:
Serving as an army officer and key lessons learned
Applying war principles to business decisions
Making long-term plans and dealing with uncertainty
Stress management and discipline for entrepreneurs
If you enjoy today’s episode, leave us a comment. And don’t forget to subscribe to our channel!
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James Swanston | CEO and Co-founder of Voyage Control | ConTech
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Today’s Sponsor: beta – Construction and technology network platform
– connecting the tech industry with traditional construction partners.
Check www.the-beta.com
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Timestamps:
(0:00-2:59) - Intro
(2:59-6:40) - Background on military experience
(6:40-9:45) - Key lessons as an army officer
(9:45-12:01) - War principles relevant to business
(12:01-15:16) - Motivation for starting Voyage Control
(15:16-16:19) - Teamwork lessons from military
(16:19-17:09) - Principles for hiring people
(17:09-15:53) - Leadership principles
(15:53-24:00) - Decision-making process in military
(24:00-27:39) - Dealing with unexpected challenges
(27:39-29:29) - Stress management
(29:29-31:49) - Discipline lessons learnt
(31:49-40:09) - Logistics experience
(40:09-40:37) - Outro
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Bricks & Bytes
#028 - Delia Visan - A Masterclass in Customer Success
How do you get your customers to fall in love with your brand?
On today's podcast we have Delia Visan, a master, influencer and advocate in the world of customer success.
Delia is currently the head of Customer Success at Bright Spaces and is one of the top 25 CS Leaders of 2023.
Getting existing customers to spend more is far easier than obtaining new customers. And in this episode we chat about how CS can result in improved customer retention and a higher customer lifetime value.
In this episode, we discuss:
Why customer success is important and why startups NEED it
How small businesses can integrate customer success into their operations
Current and future trends in customer success
How to learn (and dream in) new languages
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Delia Visan
Head of Customer Success @Bright Spaces || 25 Most Creative CS Leaders of 2023 by EverAfter || 2022 Top Influencers in the CS Space by Custify
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Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners.
Check www.the-beta.com
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Timestamps:
(00:00:00-00:02:01) - Intro
(00:02:01-00:04:06) - Tech world in Romania
(00:04:06-00:04:56) - Is Romania exporting tech outside?
(00:04:56-00:05:42) - Are tech teams based in Romania?
(00:05:42-00:07:18) - When did you discover customer success and what did you love about it?
(00:07:18-00:08:02) - Is customer success different in proptech then the other industry?
(00:08:02-00:08:54) - What is customer success?
(00:08:54-00:10:27) - What is the checklist for customer success?
(00:10:27-00:11:59) - From where the customer success starts?
(00:11:59-00:13:47) - Customer success implementations
(00:13:47-00:15:18) - When should companies implement customer success?
(00:15:18-00:17:21) - Customer obsession and customer is not always right
(00:17:21-00:20:07) - What is bright spaces?
(00:20:07-00:21:54) - Customer success with lease owner
(00:21:54-00:22:04) - Is bright spaces designed for Romanian market?
(00:22:04-00:23:42) - Future plans
(00:23:42-00:24:34) - Delia other passion
(00:24:34-00:26:18) - What are some future trends you see right now?
(00:26:18-00:27:51) - Segmentation of the customers
(00:27:51-00:29:12) - Should startup approach customer success differently then other businesses?
(00:29:12-00:30:13) - Customer satisfaction
(00:30:13-00:32:14) - How to deal with customer that you don't like?
(00:32:14-00:33:34) - Simple thing to do for customer success
(00:33:34-00:37:00) - Delia is multilingual
(00:37:00-00:37:42) - Books or resources
(00:37:42-00:38:28) - Course
(00:38:28-00:38:51) - More about Delia
(00:38:51-00:39:16) - Outro
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Bricks & Bytes
#026 - Alex Walzer - All Things Innovation In Construction
How do we gamify the construction industry?
On today's show we have someone who has interesting and incredible ideas for the future of the construction - Alex Walzer.
Alex is currently a Doctoral Researcher for Entrepreneurship for Digital Fabrication and Robotics in Construction
In this episode, we discuss:
Future innovations in the construction industry
How gamification can make construction more fun and engaging
Open innovation as a way to help you find new and better ways to build things
Failure - an important part of learning and innovation
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Alex Walzer - Into Construction Tech
Doctoral Researcher at ETH Zurich
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Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners.
Check www.the-beta.com
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(00:00:00-00:00:17) - Intro
(00:00:17-00:01:43) - How Alex reached where he is now?
(00:01:43-00:02:32) - Research
(00:02:32-00:03:31) - How do you stay focused?
(00:03:31-00:04:34) - What is worth your time from internet?
(00:04:34-00:05:33) - Strategies that can help who is embarking into construction
(00:05:33-00:06:22) - Favorite subject in contech
(00:06:22-00:07:18) - Implementation of robotics
(00:07:18-00:07:44) - Transition into robots in construction
(00:07:44-00:10:29) - Game
(00:10:29-00:12:00) - Energy
(00:12:00-00:15:04) - VC landscape in robotics
(00:15:04-00:18:12) - Contech in the moment
(00:18:12-00:19:04) - Digital fabrication
(00:19:04-00:20:03) - How digital fabrication is different?
(00:20:03-00:22:59) - What excites you in contech
(00:22:59-00:23:30) - How do we get there?
(00:23:30-00:26:18) - Consulting business and how it provides values?
(00:26:18-00:30:50) - Role of education
(00:30:50-00:33:28) - Where did you take your inspiration from?
(00:33:28-00:34:25) - Books
(00:34:25-00:36:08) - If you have unlimited budget where you would spend it>
(00:36:08-00:37:19) - More about Alex
(00:37:19-00:37:36) - Outro
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Bricks & Bytes
#030 - Stephen Poppe - ConTech Advising & Implementation At General/Main Contractors
Why do construction (tech) companies fail?
On today's podcast, we have Stephen Poppe, ConTech Advisor and Customer Success Leader.
Stephen is currently the Manager for Research & Development at HITT Contracting and Executive Partner at Blue Collar Capital
In this episode, we discuss:
Where people go wrong with construction tech & why companies fail
Considerations when investing in construction tech companies
Implementation and strategies for Main Contractors
Stephen's terrible taste in football (soccer) team
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Stephen Poppe
R&D | Contech Advisor | Customer Success Leader | Construction Professional | Lean Practitioner(ish)
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Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners.
Check www.the-beta.com
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Timestamps:
(00:00:00-00:01:57) - Intro and Sponsor
(00:01:57-00:04:13) - Why did Stephen choose Contech?
(00:04:13-00:06:02) - What are people not getting right with technology?
(00:06:02-00:07:55) - Should construction companies focus on the management process?
(00:07:55-00:10:34) - Why does a company fail in Contech?
(00:10:34-00:12:43) - What is the lean startup methodology?
(00:12:43-00:14:08) - What is important when investing in a company as a capital allocator?
(00:14:08-00:16:55) - What are the initial problems that a startup face?
(00:16:55-00:18:23) - What is HITT?
(00:18:23-00:21:28) - Labor shortage
(00:21:28-00:22:42) - Is there something else that we should focus on except technology?
(00:22:42-00:24:23) - Future of tech
(00:24:23-00:27:38) - How can we get the basics right?
(00:27:38-00:31:17) - Trends in construction tech
(00:31:17-00:33:49) - VC doesn’t like 100-million-dollar ideas?
(00:33:49-00:35:48) - Book recommendations
(00:35:48-00:36:37) - Hobbies
(00:36:37-00:36:51) - More about Stephen
(00:36:51-00:37:09) - Outro
Human Touch in Construction Sales, False Tech Solutions, and Large Company Lawsuits - Bricks, Bucks & Bytes
"Try to keep all your human touch points and automate them on the backend."
In today's episode of Bricks, Bucks and Bytes, we dive into the world of B2B marketplaces in construction. We explore why human touch points are crucial for success, especially in an industry built on trust and relationships.
We also discuss the recent lawsuit between Oracle and Procore, where Oracle accuses a former employee of stealing trade secrets related to payment management software.
Plus, we explored HomeBoost, a startup offering simplified energy assessments for homes using AI. But is it too good to be true?
Tune in to find out about:
✅ The pros and cons of AI-powered home energy assessments
✅ The potential impact of the Oracle vs. Procore lawsuit on the construction tech industry
✅ Why B2B marketplaces in construction need to maintain human interactions
✅ The increasing trend of investors suing portfolio companies in recent years
Ready to dive deeper? Listen to the full episode on Spotify and join the conversation!
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Bricks, Buck$ And Bytes
5 Things Founders Control During Fundraising That Most Don't Know About - Bricks, Bucks and Bytes
"VC is rocket fuel. Do not spend it on a Fiat 500. Only put very expensive rocket fuel if you're actually building a rocket."
In today's episode of Bricks, Bucks and Bytes, we got to learn about Speckle's recent Series A raise, showcasing the renewed liquidity in early-stage funding for 2024.
We also discovered that the construction tech sector saw impressive growth in seed stage funding sizes during Q3 2023, signaling a positive shift in the market.
Plus, we gained invaluable insights from Patrick Hellermann on what really makes VCs tick when it comes to investing in startups.
Tune in to find out about:
✅ The magic "100x potential" that VCs are looking for
✅ Why information asymmetry is your secret weapon between fundraising rounds
✅ How to leverage social validation to your advantage
✅ The power of building a rockstar team to secure funding
Listen to the full episode on Spotify and arm yourself with the knowledge to make your next pitch irresistible!
Sign up to the #1 Newsletter In Construction Tech. Join over 1,000 like-minded Founders, Investors and Techies disrupting the way we build. Forever : https://bricks-bytes.beehiiv.com/subscribe
LinkedIn: https://www.linkedin.com/company/bricks-bytes/
X/Twitter: https://twitter.com/bricksbytespod
Youtube: https://www.youtube.com/channel/UCmNbunUTIIQDzbJgGJt9_Zg
Instagram: https://www.instagram.com/bricksbytes/
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Bricks, Buck$ And Bytes
Speckle's $12.5M Funding - How Open Source Software Is Changing Construction Design
Speckle's $12.5M Series A: A Game-Changer for AEC Data Infrastructure
In today's episode of Bricks, Bucks and Bytes, we got to learn about Speckle's impressive $12.5 million Series A funding round, led by Addition, to build the first data hub for the AEC industry.
We also learned about Rexel's rejection of an unsolicited $8.5 billion takeover bid from QXO, signaling potential shifts in the building materials distribution landscape.
Additionally, we gained insights into Patrick Hellermann's framework for evaluating potential investors, emphasizing the importance of avoiding detrimental influences over perceived value-add.
Tune in to find out about:
✅ Speckle's open-source approach to AEC data infrastructure
✅ The potential impact of QXO's ambitious plans on the building materials distribution sector
✅ Key considerations for startups when evaluating corporate investors
✅ The importance of prioritizing non-interference and quality input from investors
Listen to the full episode on Spotify to dive deeper into these fascinating topics in construction tech and venture capital.
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Bricks, Buck$ And Bytes
Construction Tech Funding Hits $35 Billion: What's Next?
From AI-powered construction sales to billion-dollar air taxi gambles: Inside the high-stakes world of tech funding!
In today's episode of Bricks, Bucks and Bytes, we got to learn about Building Radar's impressive €6.5 million funding round from Socii Capital, powering their AI-driven sales automation software for the construction industry.
We also dove into Fundamentals' Q3 update on AEC Tech funding, revealing that total cumulative VC funding for construction tech has hit a whopping $35 billion - triple the 2019 level!
Plus, we had a heated discussion about Lilium, the German air taxi startup seeking a controversial bailout after burning through millions.
Tune in to find out about:
✅ How Building Radar is revolutionizing sales in construction
✅ The surprising increase in construction tech's share of overall VC funding
✅ Why some VCs are calling for government bailouts (and why it's raising eyebrows)
✅ The ethics of venture capital in high-risk, high-reward industries
Ready for a deep dive into the world of construction tech and VC drama? Hit play on Spotify and join the conversation!
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Company Mentioned:
Building Radar
Lilium
SpaceX
Tesla
WeWork
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