#063 - James Swanston - An Ex-Army Officer's Guide to Entrepreneurial Success
In today’s episode of Bricks & Bytes, we have James Swanston, the CEO and co-founder of Voyage Control and an ex-officer in the British Army.
Learn about military leadership principles applied to business and entrepreneurship, war strategies to improve decision-making, how military principles work in business, and much more!
Tune in to find out about:
Serving as an army officer and key lessons learned
Applying war principles to business decisions
Making long-term plans and dealing with uncertainty
Stress management and discipline for entrepreneurs
If you enjoy today’s episode, leave us a comment. And don’t forget to subscribe to our channel!
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James Swanston | CEO and Co-founder of Voyage Control | ConTech
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Today’s Sponsor: beta – Construction and technology network platform
– connecting the tech industry with traditional construction partners.
Check www.the-beta.com
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Timestamps:
(0:00-2:59) - Intro
(2:59-6:40) - Background on military experience
(6:40-9:45) - Key lessons as an army officer
(9:45-12:01) - War principles relevant to business
(12:01-15:16) - Motivation for starting Voyage Control
(15:16-16:19) - Teamwork lessons from military
(16:19-17:09) - Principles for hiring people
(17:09-15:53) - Leadership principles
(15:53-24:00) - Decision-making process in military
(24:00-27:39) - Dealing with unexpected challenges
(27:39-29:29) - Stress management
(29:29-31:49) - Discipline lessons learnt
(31:49-40:09) - Logistics experience
(40:09-40:37) - Outro
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Bricks & Bytes
#028 - Delia Visan - A Masterclass in Customer Success
How do you get your customers to fall in love with your brand?
On today's podcast we have Delia Visan, a master, influencer and advocate in the world of customer success.
Delia is currently the head of Customer Success at Bright Spaces and is one of the top 25 CS Leaders of 2023.
Getting existing customers to spend more is far easier than obtaining new customers. And in this episode we chat about how CS can result in improved customer retention and a higher customer lifetime value.
In this episode, we discuss:
Why customer success is important and why startups NEED it
How small businesses can integrate customer success into their operations
Current and future trends in customer success
How to learn (and dream in) new languages
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Delia Visan
Head of Customer Success @Bright Spaces || 25 Most Creative CS Leaders of 2023 by EverAfter || 2022 Top Influencers in the CS Space by Custify
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Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners.
Check www.the-beta.com
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Timestamps:
(00:00:00-00:02:01) - Intro
(00:02:01-00:04:06) - Tech world in Romania
(00:04:06-00:04:56) - Is Romania exporting tech outside?
(00:04:56-00:05:42) - Are tech teams based in Romania?
(00:05:42-00:07:18) - When did you discover customer success and what did you love about it?
(00:07:18-00:08:02) - Is customer success different in proptech then the other industry?
(00:08:02-00:08:54) - What is customer success?
(00:08:54-00:10:27) - What is the checklist for customer success?
(00:10:27-00:11:59) - From where the customer success starts?
(00:11:59-00:13:47) - Customer success implementations
(00:13:47-00:15:18) - When should companies implement customer success?
(00:15:18-00:17:21) - Customer obsession and customer is not always right
(00:17:21-00:20:07) - What is bright spaces?
(00:20:07-00:21:54) - Customer success with lease owner
(00:21:54-00:22:04) - Is bright spaces designed for Romanian market?
(00:22:04-00:23:42) - Future plans
(00:23:42-00:24:34) - Delia other passion
(00:24:34-00:26:18) - What are some future trends you see right now?
(00:26:18-00:27:51) - Segmentation of the customers
(00:27:51-00:29:12) - Should startup approach customer success differently then other businesses?
(00:29:12-00:30:13) - Customer satisfaction
(00:30:13-00:32:14) - How to deal with customer that you don't like?
(00:32:14-00:33:34) - Simple thing to do for customer success
(00:33:34-00:37:00) - Delia is multilingual
(00:37:00-00:37:42) - Books or resources
(00:37:42-00:38:28) - Course
(00:38:28-00:38:51) - More about Delia
(00:38:51-00:39:16) - Outro
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Bricks & Bytes
#026 - Alex Walzer - All Things Innovation In Construction
How do we gamify the construction industry?
On today's show we have someone who has interesting and incredible ideas for the future of the construction - Alex Walzer.
Alex is currently a Doctoral Researcher for Entrepreneurship for Digital Fabrication and Robotics in Construction
In this episode, we discuss:
Future innovations in the construction industry
How gamification can make construction more fun and engaging
Open innovation as a way to help you find new and better ways to build things
Failure - an important part of learning and innovation
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Alex Walzer - Into Construction Tech
Doctoral Researcher at ETH Zurich
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Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners.
Check www.the-beta.com
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(00:00:00-00:00:17) - Intro
(00:00:17-00:01:43) - How Alex reached where he is now?
(00:01:43-00:02:32) - Research
(00:02:32-00:03:31) - How do you stay focused?
(00:03:31-00:04:34) - What is worth your time from internet?
(00:04:34-00:05:33) - Strategies that can help who is embarking into construction
(00:05:33-00:06:22) - Favorite subject in contech
(00:06:22-00:07:18) - Implementation of robotics
(00:07:18-00:07:44) - Transition into robots in construction
(00:07:44-00:10:29) - Game
(00:10:29-00:12:00) - Energy
(00:12:00-00:15:04) - VC landscape in robotics
(00:15:04-00:18:12) - Contech in the moment
(00:18:12-00:19:04) - Digital fabrication
(00:19:04-00:20:03) - How digital fabrication is different?
(00:20:03-00:22:59) - What excites you in contech
(00:22:59-00:23:30) - How do we get there?
(00:23:30-00:26:18) - Consulting business and how it provides values?
(00:26:18-00:30:50) - Role of education
(00:30:50-00:33:28) - Where did you take your inspiration from?
(00:33:28-00:34:25) - Books
(00:34:25-00:36:08) - If you have unlimited budget where you would spend it>
(00:36:08-00:37:19) - More about Alex
(00:37:19-00:37:36) - Outro
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Bricks & Bytes
#030 - Stephen Poppe - ConTech Advising & Implementation At General/Main Contractors
Why do construction (tech) companies fail?
On today's podcast, we have Stephen Poppe, ConTech Advisor and Customer Success Leader.
Stephen is currently the Manager for Research & Development at HITT Contracting and Executive Partner at Blue Collar Capital
In this episode, we discuss:
Where people go wrong with construction tech & why companies fail
Considerations when investing in construction tech companies
Implementation and strategies for Main Contractors
Stephen's terrible taste in football (soccer) team
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Stephen Poppe
R&D | Contech Advisor | Customer Success Leader | Construction Professional | Lean Practitioner(ish)
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Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners.
Check www.the-beta.com
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Timestamps:
(00:00:00-00:01:57) - Intro and Sponsor
(00:01:57-00:04:13) - Why did Stephen choose Contech?
(00:04:13-00:06:02) - What are people not getting right with technology?
(00:06:02-00:07:55) - Should construction companies focus on the management process?
(00:07:55-00:10:34) - Why does a company fail in Contech?
(00:10:34-00:12:43) - What is the lean startup methodology?
(00:12:43-00:14:08) - What is important when investing in a company as a capital allocator?
(00:14:08-00:16:55) - What are the initial problems that a startup face?
(00:16:55-00:18:23) - What is HITT?
(00:18:23-00:21:28) - Labor shortage
(00:21:28-00:22:42) - Is there something else that we should focus on except technology?
(00:22:42-00:24:23) - Future of tech
(00:24:23-00:27:38) - How can we get the basics right?
(00:27:38-00:31:17) - Trends in construction tech
(00:31:17-00:33:49) - VC doesn’t like 100-million-dollar ideas?
(00:33:49-00:35:48) - Book recommendations
(00:35:48-00:36:37) - Hobbies
(00:36:37-00:36:51) - More about Stephen
(00:36:51-00:37:09) - Outro
Retrofitting Yellow Machines: The $250,000 Labor Cost Savings in Construction
Are robots taking over construction sites? The future of "yellow machines" might surprise you.
In today's episode of Bricks, Bucks and Bytes, we got to learn about Teleo, a startup retrofitting heavy machinery for remote operation and semi-autonomous functionality.
We also explored the intriguing case of ServiceTitan's IPO plans, shedding light on the complex dynamics of venture capital and founder equity.
Additionally, we delved into the challenges and opportunities in automating construction equipment across various environments.
Tune in to find out about:
✅ The battle between full autonomy and teleoperation in construction robotics
✅ Why retrofitting existing machinery could be a game-changer
✅ How controlled vs. uncontrolled environments impact automation adoption
✅ The potential pitfalls of aggressive venture funding for founders
Listen now on Spotify to stay ahead of the curve in construction tech innovation.
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Chapters
00:00 Exploring the Robotics Space
03:02 Teleoperation vs. Full Autonomy
05:58 Applications in High-Risk Environments
08:55 Market Dynamics and Venture Backability
12:03 OEMs vs. Startups in Innovation
14:59 The Future of Autonomous Machinery
17:54 Service Titan's Path to IPO
31:09 The Russian Roulette of Venture Capital
34:41 Conflicts of Interest in Business Decisions
39:12 The Cost of Venture Capital
41:51 Understanding IPOs and Profitability
44:04 Economic Predictions and Their Implications
52:57 The State of Construction Technology in Europe
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Bricks, Buck$ And Bytes
What We Learned After a Year of Talking to Construction Tech's Biggest Names
"Follow the money to grow, follow your passion to build. While US construction tech startups have raised $30B, India's $1B investment is yielding better returns."
In today's episode of Bricks & Bytes, we did our November Monthly Review where we reflected on an action-packed month of content creation and exciting future plans.
We even explored fascinating market dynamics, founder insights, and geographic opportunities in construction tech.
Tune in to find out about:
✅ Our successful launch of the AI in Construction Report and first steps into monetization
✅ Highlights from our Boston trip interviewing startups at Suffolk's boost cohort
✅ Behind the scenes of the upcoming Ediphi super series releasing in January
✅ Plans for New York and San Francisco tour in 2025, plus a potential India expansion
Listen to the full episode on Spotify to hear Owen, Martin, and Patric discuss their key takeaways from November, upcoming content plans, and Patric’s take on why founders often over-obsess with product and under-obsess with distribution.
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Chapters
00:00 End of Year Reflections
03:01 Cultural Differences in Business Mindset
05:50 The Impact of Travel on Business
08:47 Exploring AI in Construction
12:11 The Role of Community in Innovation
14:55 Challenges in Design and Construction Software
17:52 The Disconnect Between Traditional and Startup Worlds
21:00 The Influence of Trust in Business Relationships
24:07 Venture Capitalists in Government
26:59 The Future of Governance and Innovation
32:48 Understanding Argentina's Political Landscape
35:09 The Importance of Product Distribution
40:40 Marketing Challenges in Construction Tech
43:47 Trends in AEC Technology
44:29 Talent Acquisition in the AEC Sector
46:03 Investment Trends in Construction Tech
50:34 Cultural Insights: Christmas Traditions
57:33 Closing Thoughts and Future Plans
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Bricks, Buck$ And Bytes
156 Indian Companies Grew 20% Annually for 20 Years: What It Means for Construction Tech
Did you know that India has 156 publicly listed companies that have grown their revenue by over 20% annually for the past 20 years? That's more than the US, China, Japan, and Germany combined!
In today's episode of Bricks, Bucks and Bytes, we got to learn about the upcoming IPOs of Swiggy and BlackBuck in India, signaling a vibrant economy and thriving tech sector.
We also discovered that B2B marketplaces are flourishing in India, with BlackBuck's successful IPO setting a positive example for similar companies worldwide.
Additionally, we learned about the opening IPO window in Western markets, with companies like ServiceTitan and Klarna preparing to go public.
Tune in to find out about:
✅ The surprising growth rates of Indian companies
✅ How B2B marketplaces are thriving in India
✅ The opening IPO window in Western markets
✅ Upcoming construction tech IPOs to watch
Listen now on Spotify to gain insights into the rapidly evolving construction tech landscape and investment opportunities in India and beyond.
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Bricks, Buck$ And Bytes
Cintoo's $37M Series B, Reality Capture Market Growth, Partech's Investment Strategy - How Cintoo Is Revolutionizing Reality Capture in Construction
Is the construction tech market becoming more obvious? Are we on the cusp of a tech IPO boom?
In today's episode of Bricks, Bucks and Bytes, we got to learn about Cintoo's $37 million Series B funding round led by Partech, signaling growing interest in reality capture and data compression for construction sites.
We also explored the potential for a surge in tech IPOs in 2025, as evidenced by Thrive Capital's rumored $1 billion investment in Databricks at a $55 billion valuation.
Additionally, we discussed the evolving landscape of construction tech investing, where specialist knowledge becomes less critical as companies mature and become more "obvious" to generalist investors.
Tune in to find out about:
✅ The growing market for reality capture in construction
✅ How to interpret large late-stage funding rounds
✅ The potential for a tech IPO boom in 2025
✅ The changing dynamics of specialist vs. generalist investors in construction tech
Listen to the full episode on Spotify to dive deeper into these insights and more.
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