#063 - James Swanston - An Ex-Army Officer's Guide to Entrepreneurial Success
In today’s episode of Bricks & Bytes, we have James Swanston, the CEO and co-founder of Voyage Control and an ex-officer in the British Army.
Learn about military leadership principles applied to business and entrepreneurship, war strategies to improve decision-making, how military principles work in business, and much more!
Tune in to find out about:
Serving as an army officer and key lessons learned
Applying war principles to business decisions
Making long-term plans and dealing with uncertainty
Stress management and discipline for entrepreneurs
If you enjoy today’s episode, leave us a comment. And don’t forget to subscribe to our channel!
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James Swanston | CEO and Co-founder of Voyage Control | ConTech
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Today’s Sponsor: beta – Construction and technology network platform
– connecting the tech industry with traditional construction partners.
Check www.the-beta.com
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Timestamps:
(0:00-2:59) - Intro
(2:59-6:40) - Background on military experience
(6:40-9:45) - Key lessons as an army officer
(9:45-12:01) - War principles relevant to business
(12:01-15:16) - Motivation for starting Voyage Control
(15:16-16:19) - Teamwork lessons from military
(16:19-17:09) - Principles for hiring people
(17:09-15:53) - Leadership principles
(15:53-24:00) - Decision-making process in military
(24:00-27:39) - Dealing with unexpected challenges
(27:39-29:29) - Stress management
(29:29-31:49) - Discipline lessons learnt
(31:49-40:09) - Logistics experience
(40:09-40:37) - Outro
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Bricks & Bytes
#028 - Delia Visan - A Masterclass in Customer Success
How do you get your customers to fall in love with your brand?
On today's podcast we have Delia Visan, a master, influencer and advocate in the world of customer success.
Delia is currently the head of Customer Success at Bright Spaces and is one of the top 25 CS Leaders of 2023.
Getting existing customers to spend more is far easier than obtaining new customers. And in this episode we chat about how CS can result in improved customer retention and a higher customer lifetime value.
In this episode, we discuss:
Why customer success is important and why startups NEED it
How small businesses can integrate customer success into their operations
Current and future trends in customer success
How to learn (and dream in) new languages
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Delia Visan
Head of Customer Success @Bright Spaces || 25 Most Creative CS Leaders of 2023 by EverAfter || 2022 Top Influencers in the CS Space by Custify
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Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners.
Check www.the-beta.com
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Timestamps:
(00:00:00-00:02:01) - Intro
(00:02:01-00:04:06) - Tech world in Romania
(00:04:06-00:04:56) - Is Romania exporting tech outside?
(00:04:56-00:05:42) - Are tech teams based in Romania?
(00:05:42-00:07:18) - When did you discover customer success and what did you love about it?
(00:07:18-00:08:02) - Is customer success different in proptech then the other industry?
(00:08:02-00:08:54) - What is customer success?
(00:08:54-00:10:27) - What is the checklist for customer success?
(00:10:27-00:11:59) - From where the customer success starts?
(00:11:59-00:13:47) - Customer success implementations
(00:13:47-00:15:18) - When should companies implement customer success?
(00:15:18-00:17:21) - Customer obsession and customer is not always right
(00:17:21-00:20:07) - What is bright spaces?
(00:20:07-00:21:54) - Customer success with lease owner
(00:21:54-00:22:04) - Is bright spaces designed for Romanian market?
(00:22:04-00:23:42) - Future plans
(00:23:42-00:24:34) - Delia other passion
(00:24:34-00:26:18) - What are some future trends you see right now?
(00:26:18-00:27:51) - Segmentation of the customers
(00:27:51-00:29:12) - Should startup approach customer success differently then other businesses?
(00:29:12-00:30:13) - Customer satisfaction
(00:30:13-00:32:14) - How to deal with customer that you don't like?
(00:32:14-00:33:34) - Simple thing to do for customer success
(00:33:34-00:37:00) - Delia is multilingual
(00:37:00-00:37:42) - Books or resources
(00:37:42-00:38:28) - Course
(00:38:28-00:38:51) - More about Delia
(00:38:51-00:39:16) - Outro
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Bricks & Bytes
#026 - Alex Walzer - All Things Innovation In Construction
How do we gamify the construction industry?
On today's show we have someone who has interesting and incredible ideas for the future of the construction - Alex Walzer.
Alex is currently a Doctoral Researcher for Entrepreneurship for Digital Fabrication and Robotics in Construction
In this episode, we discuss:
Future innovations in the construction industry
How gamification can make construction more fun and engaging
Open innovation as a way to help you find new and better ways to build things
Failure - an important part of learning and innovation
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Alex Walzer - Into Construction Tech
Doctoral Researcher at ETH Zurich
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Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners.
Check www.the-beta.com
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(00:00:00-00:00:17) - Intro
(00:00:17-00:01:43) - How Alex reached where he is now?
(00:01:43-00:02:32) - Research
(00:02:32-00:03:31) - How do you stay focused?
(00:03:31-00:04:34) - What is worth your time from internet?
(00:04:34-00:05:33) - Strategies that can help who is embarking into construction
(00:05:33-00:06:22) - Favorite subject in contech
(00:06:22-00:07:18) - Implementation of robotics
(00:07:18-00:07:44) - Transition into robots in construction
(00:07:44-00:10:29) - Game
(00:10:29-00:12:00) - Energy
(00:12:00-00:15:04) - VC landscape in robotics
(00:15:04-00:18:12) - Contech in the moment
(00:18:12-00:19:04) - Digital fabrication
(00:19:04-00:20:03) - How digital fabrication is different?
(00:20:03-00:22:59) - What excites you in contech
(00:22:59-00:23:30) - How do we get there?
(00:23:30-00:26:18) - Consulting business and how it provides values?
(00:26:18-00:30:50) - Role of education
(00:30:50-00:33:28) - Where did you take your inspiration from?
(00:33:28-00:34:25) - Books
(00:34:25-00:36:08) - If you have unlimited budget where you would spend it>
(00:36:08-00:37:19) - More about Alex
(00:37:19-00:37:36) - Outro
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Bricks & Bytes
#030 - Stephen Poppe - ConTech Advising & Implementation At General/Main Contractors
Why do construction (tech) companies fail?
On today's podcast, we have Stephen Poppe, ConTech Advisor and Customer Success Leader.
Stephen is currently the Manager for Research & Development at HITT Contracting and Executive Partner at Blue Collar Capital
In this episode, we discuss:
Where people go wrong with construction tech & why companies fail
Considerations when investing in construction tech companies
Implementation and strategies for Main Contractors
Stephen's terrible taste in football (soccer) team
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Stephen Poppe
R&D | Contech Advisor | Customer Success Leader | Construction Professional | Lean Practitioner(ish)
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Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners.
Check www.the-beta.com
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Timestamps:
(00:00:00-00:01:57) - Intro and Sponsor
(00:01:57-00:04:13) - Why did Stephen choose Contech?
(00:04:13-00:06:02) - What are people not getting right with technology?
(00:06:02-00:07:55) - Should construction companies focus on the management process?
(00:07:55-00:10:34) - Why does a company fail in Contech?
(00:10:34-00:12:43) - What is the lean startup methodology?
(00:12:43-00:14:08) - What is important when investing in a company as a capital allocator?
(00:14:08-00:16:55) - What are the initial problems that a startup face?
(00:16:55-00:18:23) - What is HITT?
(00:18:23-00:21:28) - Labor shortage
(00:21:28-00:22:42) - Is there something else that we should focus on except technology?
(00:22:42-00:24:23) - Future of tech
(00:24:23-00:27:38) - How can we get the basics right?
(00:27:38-00:31:17) - Trends in construction tech
(00:31:17-00:33:49) - VC doesn’t like 100-million-dollar ideas?
(00:33:49-00:35:48) - Book recommendations
(00:35:48-00:36:37) - Hobbies
(00:36:37-00:36:51) - More about Stephen
(00:36:51-00:37:09) - Outro
$1.5M AI Employee Bonuses, Procore Growth Slowdown? & LinkedIn Growth Hacks with Derek Wong
What happens when AI hype, billion-dollar bets, and the cold reality of hardware vs. software collide — plus, how to dominate LinkedIn without sounding like everyone else?In this episode of Bricks, Bucks & Bytes Owen, Martin, Patric, and Dustin are joined by LinkedIn strategist Derek Wong to unpack:Which AI giant will actually have the best model by the end of August — and why public betting markets might be getting it wrongThe surprising slowdown at Procore vs. Trimble’s surge — and what it says about the future of construction techWhy hardware “moats” can be a game-changer for tech companiesThe right and wrong ways to use AI in business (and why LLMs aren’t your calculator)Derek’s playbook for turning LinkedIn into the ultimate “box of donuts” for winning high-value customers"Hardware is an amazing bathtub — once you control the install base, your software gets stickier and your distribution gets easier." — Patric Hellermann-----Sponsors:BuildVision - streamlining the construction supply chain with a unified platform - www.buildvision.io4M Analytics - Instant, reliable utility data you can trust and verify - https://www.4manalytics.com/----- Chapters00:00 Intro01:13 Earning Potential and Career Strategies05:26 AI Models and Company Performance10:07 Evaluating AI Tools and Their Limitations14:42 Practical Applications of AI in Business17:52 Understanding User Interaction with AI Tools19:58 Market Dynamics in Construction Technology22:54 Contrasting Business Models: Procore vs. Trimble24:45 Valuation Insights and Market Perception31:25 The Future of Procore: Leadership and Vision39:28 Building Relationships through Content on LinkedIn46:45 Mind Share and Brand Recognition48:27 The Importance of Target Audience50:26 Crafting a Compelling LinkedIn Profile52:03 The Dangers of Self-Labeling54:26 Clarifying Your Value Proposition55:29 Content Strategy for Engagement57:57 The Role of Content in Building Relationships59:43 Understanding Your Goals on LinkedIn01:01:58 The Future of AI and Construction01:08:00 The AI Race and Its Implications01:09:46 Innovations in Modular Housing
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Bricks, Buck$ And Bytes
Turner's 44% Growth, Figma IPO Rogue Calculations, Meta's $150B Block & AI's 85% Fail Rate with Dex from Propel People
Construction companies are posting "impossible" growth numbers while tech giants can't spend their billions. What's really happening?In this episode of Bricks, Bucks & Bytes, Owen, Dustin, and Patric dive deep into the shocking stories reshaping the construction industry, plus a special guest appearance from construction tech veteran Dex who just raised $3 million to solve the industry's biggest crisis.What we cover:Turner Construction's mind-blowing 44% revenue growth (and why it's "impossible")The Figma IPO scandal that cost early investors millionsWhy Meta can't spend $150 billion even though they want toConstruction's $20 billion labor shortage crisisWhy 85% of AI projects fail (and the patterns that actually work)Energy bottlenecks blocking massive infrastructure spendingDex's new startup Propel People tackling the skilled worker shortageKey Quote: "This is highway robbery for the existing investors... they just lost a ton of value." - Patric on the Figma IPO controversyFrom billion-dollar construction wins to IPO disasters, energy grid meltdowns to recruiting revolutions - this episode reveals the hidden forces driving massive changes across the industry. Whether you're in AEC, tech, or just curious about where the economy is heading, these insights will change how you see the business world.-------Chapters00:00 Intro01:00 Origins of 'Okay' and Its Cultural Significance03:40 Turner's Impressive Growth in Construction06:21 Diversification and Strategic Partnerships in Construction09:23 Turner's Expansion into European Markets12:14 Figma's IPO and Market Dynamics15:01 Valuation Challenges and Investor Sentiment18:16 Banking Practices and IPO Pricing Strategies25:21 The State of AI in Enterprises29:16 Challenges of Pilot Programs30:53 Historical Insights on Project Failures35:00 Ensuring Technology Adoption41:43 Energy Infrastructure Bottlenecks47:36 Introduction to Propel People52:13 Building a Recruiting Platform for Construction56:24 Sourcing Talent in the Construction Industry58:18 Evolution of Technology in Construction60:11 The Role of Social Media in Recruitment63:04 Founder-Led Sales and Market Insights67:05 Setting Foundations for Success in Startups
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Bricks, Buck$ And Bytes
$555K Salary for Construction Engineers, Trunk Tools $40M Round, Stone Carving Robots with Monumental Labs
OpenAI is paying construction engineers $555K – but there's a catch that nobody's talking about.In this episode of Bricks, Bucks & Bytes, Owen, Martin, and Dustin expose the shocking reality behind AI salaries in construction, debunk viral industry charts, and reveal why your favorite building materials might be making a comeback.What we cover:Why OpenAI is paying engineers 5x more than top architecture firmsThe truth behind "construction AI growth" charts flooding social mediaHow AI coding tools are changing the startup game (and why most companies are doing it wrong)Trunk Tools' massive $40M funding round – and what it means for the industryInside Dexto's $15M bet on prefabrication technologyWhy stone buildings could dominate the future (thanks to robots)The real strategy behind why successful startups raise more money than they needKey quote: "I've never met a civil engineer or an architect making that much money. Ever." – Dustin DeVan on OpenAI's salary offeringsFrom fake data manipulation to robotic stone carving, this episode pulls back the curtain on where construction tech is really headed. Whether you're an investor, founder, or just trying to understand why your industry is changing so fast – this one's a must-listen.--------Sponsors:BuildVision - streamlining the construction supply chain with a unified platform - www.buildvision.io4M Analytics - Instant, reliable utility data you can trust and verify - https://www.4manalytics.com/------------Chapters00:00 Intro01:25 Introduction and Welcome Back02:43 Exploring AI in Engineering Jobs04:55 Salary Insights for Engineers at OpenAI08:60 The Future of Engineering Roles and Compensation11:46 Equity and Compensation in Tech Companies17:32 Navigating AI Technologies in Business21:53 Funding and Growth in the AI Sector22:30 The Evolution of AI in Construction Tech25:37 The Importance of Founder Branding in Tech31:10 Analyzing AI Adoption Across Industries36:41 Dextal: Revolutionizing Prefabrication Technology51:55 Introduction to Robotic Stone Carving52:32 Innovative Building Techniques with Stone54:04 The Role of AI in Stone Carving55:53 Future of Stone Construction57:22 Business Model and Customization59:29 Reviving the Craft of Stone Carving61:11 Challenges in Stone Architecture64:32 Sustainability of Stone as a Building Material65:50 Personalization in Sculpture67:18 Market Demand for Stone Products70:51 The Future of Robotics in Construction
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Bricks, Buck$ And Bytes
$5B Heat Crisis, 89% Productivity Drop, Startup Reality Check, SuperSede Plastic Innovation, $10M Raise Success with Sean Petterson
Is your construction project secretly losing $5 billion a year? This industry insider just exposed the shocking truth about why 89% of construction firms are failing.In this episode of Bricks, Bucks & Bytes, Owen, Martin, and Patric dive deep into the hidden forces reshaping the AEC industry, plus exclusive interviews with game-changing founders who are disrupting everything.What we cover:The $5 billion heat crisis destroying construction schedules (and why Martin thinks it's just an excuse)Why 70% of construction tech startups are failing at Series A funding roundsSean Petterson from SuperSede reveals how recycled plastic is replacing plywood foreverThe brutal truth about why all construction software has terrible UX designMo Akbari's controversial take on how AI could kill DocuSign overnightPatrick's explosive Coca-Cola business model that could transform constructionWhy Europe's buildings are designed to overheat (and what that means for your projects)Key Quote: "If you build shit companies and you raise your seed round on a shit promise and you can't deliver on that shit promise, well, at series A and B, it's easier to be found out." - Patric HellermannFrom climate disasters to funding secrets to revolutionary materials, this episode pulls back the curtain on what's really happening in construction tech. Warning: You might never look at your projects the same way again.----Sponsors:BuildVision - streamlining the construction supply chain with a unified platform - www.buildvision.io4M Analytics - Instant, reliable utility data you can trust and verify - https://www.4manalytics.com/-------Chapters00:00 Intro01:07 Introduction and Technical Glitches04:14 Cultural Insights from Corfu07:07 Heat and Productivity in Construction10:05 Debating Heat Management Solutions13:09 Innovations in Construction for Heat Management16:12 Building Regulations and Overheating Concerns19:08 The Role of Insulation and Building Design22:06 Funding Analysis and Market Trends36:22 Funding Trends in Construction Tech41:08 Challenges in Achieving Series A and B Funding44:36 Introduction to Super Seed and Its Innovations51:58 Super Seed's Unique Product Offerings57:31 Scaling and Capacity Building in Manufacturing01:02:34 Brand Strategy and Market Positioning01:04:54 Navigating Industry Standards and Specifications01:13:46 Choosing the Right Communication Tools01:14:42 The Importance of User Experience in Construction Tech01:16:56 Evaluating Product Design and Usability01:19:38 Metrics for Assessing User Experience01:25:19 The Role of AI in Product Development01:29:24 The Future of Document Signing Solutions01:32:55 The Impact of Pricing on Market Competition01:35:24 Mo's Upcoming Project Reveal
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