#063 - James Swanston - An Ex-Army Officer's Guide to Entrepreneurial Success
In today’s episode of Bricks & Bytes, we have James Swanston, the CEO and co-founder of Voyage Control and an ex-officer in the British Army.
Learn about military leadership principles applied to business and entrepreneurship, war strategies to improve decision-making, how military principles work in business, and much more!
Tune in to find out about:
Serving as an army officer and key lessons learned
Applying war principles to business decisions
Making long-term plans and dealing with uncertainty
Stress management and discipline for entrepreneurs
If you enjoy today’s episode, leave us a comment. And don’t forget to subscribe to our channel!
----------------------------------------
James Swanston | CEO and Co-founder of Voyage Control | ConTech
----------------------------------------
Today’s Sponsor: beta – Construction and technology network platform
– connecting the tech industry with traditional construction partners.
Check www.the-beta.com
----------------------------------------
Timestamps:
(0:00-2:59) - Intro
(2:59-6:40) - Background on military experience
(6:40-9:45) - Key lessons as an army officer
(9:45-12:01) - War principles relevant to business
(12:01-15:16) - Motivation for starting Voyage Control
(15:16-16:19) - Teamwork lessons from military
(16:19-17:09) - Principles for hiring people
(17:09-15:53) - Leadership principles
(15:53-24:00) - Decision-making process in military
(24:00-27:39) - Dealing with unexpected challenges
(27:39-29:29) - Stress management
(29:29-31:49) - Discipline lessons learnt
(31:49-40:09) - Logistics experience
(40:09-40:37) - Outro
read more
Bricks & Bytes
#028 - Delia Visan - A Masterclass in Customer Success
How do you get your customers to fall in love with your brand?
On today's podcast we have Delia Visan, a master, influencer and advocate in the world of customer success.
Delia is currently the head of Customer Success at Bright Spaces and is one of the top 25 CS Leaders of 2023.
Getting existing customers to spend more is far easier than obtaining new customers. And in this episode we chat about how CS can result in improved customer retention and a higher customer lifetime value.
In this episode, we discuss:
Why customer success is important and why startups NEED it
How small businesses can integrate customer success into their operations
Current and future trends in customer success
How to learn (and dream in) new languages
---------------------------------------
Delia Visan
Head of Customer Success @Bright Spaces || 25 Most Creative CS Leaders of 2023 by EverAfter || 2022 Top Influencers in the CS Space by Custify
---------------------------------------
Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners.
Check www.the-beta.com
---------------------------------------
Timestamps:
(00:00:00-00:02:01) - Intro
(00:02:01-00:04:06) - Tech world in Romania
(00:04:06-00:04:56) - Is Romania exporting tech outside?
(00:04:56-00:05:42) - Are tech teams based in Romania?
(00:05:42-00:07:18) - When did you discover customer success and what did you love about it?
(00:07:18-00:08:02) - Is customer success different in proptech then the other industry?
(00:08:02-00:08:54) - What is customer success?
(00:08:54-00:10:27) - What is the checklist for customer success?
(00:10:27-00:11:59) - From where the customer success starts?
(00:11:59-00:13:47) - Customer success implementations
(00:13:47-00:15:18) - When should companies implement customer success?
(00:15:18-00:17:21) - Customer obsession and customer is not always right
(00:17:21-00:20:07) - What is bright spaces?
(00:20:07-00:21:54) - Customer success with lease owner
(00:21:54-00:22:04) - Is bright spaces designed for Romanian market?
(00:22:04-00:23:42) - Future plans
(00:23:42-00:24:34) - Delia other passion
(00:24:34-00:26:18) - What are some future trends you see right now?
(00:26:18-00:27:51) - Segmentation of the customers
(00:27:51-00:29:12) - Should startup approach customer success differently then other businesses?
(00:29:12-00:30:13) - Customer satisfaction
(00:30:13-00:32:14) - How to deal with customer that you don't like?
(00:32:14-00:33:34) - Simple thing to do for customer success
(00:33:34-00:37:00) - Delia is multilingual
(00:37:00-00:37:42) - Books or resources
(00:37:42-00:38:28) - Course
(00:38:28-00:38:51) - More about Delia
(00:38:51-00:39:16) - Outro
read more
Bricks & Bytes
#026 - Alex Walzer - All Things Innovation In Construction
How do we gamify the construction industry?
On today's show we have someone who has interesting and incredible ideas for the future of the construction - Alex Walzer.
Alex is currently a Doctoral Researcher for Entrepreneurship for Digital Fabrication and Robotics in Construction
In this episode, we discuss:
Future innovations in the construction industry
How gamification can make construction more fun and engaging
Open innovation as a way to help you find new and better ways to build things
Failure - an important part of learning and innovation
---------------------------------------
Alex Walzer - Into Construction Tech
Doctoral Researcher at ETH Zurich
---------------------------------------
Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners.
Check www.the-beta.com
---------------------------------------
(00:00:00-00:00:17) - Intro
(00:00:17-00:01:43) - How Alex reached where he is now?
(00:01:43-00:02:32) - Research
(00:02:32-00:03:31) - How do you stay focused?
(00:03:31-00:04:34) - What is worth your time from internet?
(00:04:34-00:05:33) - Strategies that can help who is embarking into construction
(00:05:33-00:06:22) - Favorite subject in contech
(00:06:22-00:07:18) - Implementation of robotics
(00:07:18-00:07:44) - Transition into robots in construction
(00:07:44-00:10:29) - Game
(00:10:29-00:12:00) - Energy
(00:12:00-00:15:04) - VC landscape in robotics
(00:15:04-00:18:12) - Contech in the moment
(00:18:12-00:19:04) - Digital fabrication
(00:19:04-00:20:03) - How digital fabrication is different?
(00:20:03-00:22:59) - What excites you in contech
(00:22:59-00:23:30) - How do we get there?
(00:23:30-00:26:18) - Consulting business and how it provides values?
(00:26:18-00:30:50) - Role of education
(00:30:50-00:33:28) - Where did you take your inspiration from?
(00:33:28-00:34:25) - Books
(00:34:25-00:36:08) - If you have unlimited budget where you would spend it>
(00:36:08-00:37:19) - More about Alex
(00:37:19-00:37:36) - Outro
read more
Bricks & Bytes
#030 - Stephen Poppe - ConTech Advising & Implementation At General/Main Contractors
Why do construction (tech) companies fail?
On today's podcast, we have Stephen Poppe, ConTech Advisor and Customer Success Leader.
Stephen is currently the Manager for Research & Development at HITT Contracting and Executive Partner at Blue Collar Capital
In this episode, we discuss:
Where people go wrong with construction tech & why companies fail
Considerations when investing in construction tech companies
Implementation and strategies for Main Contractors
Stephen's terrible taste in football (soccer) team
---------------------------------------
Stephen Poppe
R&D | Contech Advisor | Customer Success Leader | Construction Professional | Lean Practitioner(ish)
---------------------------------------
Today's Sponsor: Beta Construction and technology network platform - connecting the tech industry with traditional partners.
Check www.the-beta.com
---------------------------------------
Timestamps:
(00:00:00-00:01:57) - Intro and Sponsor
(00:01:57-00:04:13) - Why did Stephen choose Contech?
(00:04:13-00:06:02) - What are people not getting right with technology?
(00:06:02-00:07:55) - Should construction companies focus on the management process?
(00:07:55-00:10:34) - Why does a company fail in Contech?
(00:10:34-00:12:43) - What is the lean startup methodology?
(00:12:43-00:14:08) - What is important when investing in a company as a capital allocator?
(00:14:08-00:16:55) - What are the initial problems that a startup face?
(00:16:55-00:18:23) - What is HITT?
(00:18:23-00:21:28) - Labor shortage
(00:21:28-00:22:42) - Is there something else that we should focus on except technology?
(00:22:42-00:24:23) - Future of tech
(00:24:23-00:27:38) - How can we get the basics right?
(00:27:38-00:31:17) - Trends in construction tech
(00:31:17-00:33:49) - VC doesn’t like 100-million-dollar ideas?
(00:33:49-00:35:48) - Book recommendations
(00:35:48-00:36:37) - Hobbies
(00:36:37-00:36:51) - More about Stephen
(00:36:51-00:37:09) - Outro
Live from AU, Hosts World Travels, University Entrepreneurship Culture, NFL Insider
In this episode of Bricks, Bucks & Bytes, Owen reports live from Autodesk University in Nashville while Martin shares insights from ETH Zurich's startup conference and Patrick breaks down why popular AI bubble theories are dead wrong.Key Topics Discussed:Why European universities systematically crush entrepreneurial thinkingThe truth behind construction tech's massive funding rounds (80-120M per quarter)How to spot real market bubbles vs. media hype around AI stocksWhy hardware startups face an uphill battle against venture capital preferencesThe innovation crisis at large tech companies like AutodeskPatrick's exclusive behind-the-scenes tour of the LA Rams stadiumMartin's analysis of timber-earth construction panels and venture backabilityKey Quote: "You're basically being taught all the time to stay within reason. And if you want to build a really awesome company, you have to be going against the grain and doing things that other people will call you crazy for." - Patric on why universities fail at creating entrepreneursFrom concrete innovation to NFL stadium construction secrets, this episode exposes the uncomfortable truths about where construction technology is really headed.
Microsoft just bet $10M on construction AI - but industry insiders think it's a massive mistake.In this episode of Bricks, Bucks & Bytes, Owen, Patrick, and Dustin dive into the biggest tech moves shaking up construction while welcoming guests from two hot startups that just raised millions.Key topics discussed:Microsoft's massive $10M AI bet with Balfour Beatty - and why some think it's overpricedBluebeam acquires Firmus AI in a surprising exit storyAutodesk's crushing $1.7B earnings that made investors very happyWhy Figma's stock crashed despite good earningsOneCrew raises $7.5M to modernize paving contractorsBuildFactory's $3.3M raise for prefab marketplace (plus an epic stealth mode fail)OpenAI's ironic $400K job posting for a content strategist"Those are amazing companies, but both those pieces of software need to be shot behind the tool shed. Like they are so old." - Dustin DeVan on legacy construction softwareFrom billion-dollar acquisitions to startup war stories, this episode reveals what's really happening behind the scenes in construction tech - including how one founder got exposed by a LinkedIn web scraper and why some think Microsoft is charging contractors way too much for basic AI tools.
Our Sponsor: Archdesk - “The #1 Construction Management Software for Growing Companies - Manage your projects from Tender to Handover” check archdesk.comBuildVision - streamlining the construction supply chain with a unified platform - www.buildvision.io4M Analytics - Instant, reliable utility data you can trust and verify - https://www.4manalytics.com/
Chapters00:00 Intro01:26 Introduction and Martin's Travels03:11 Microsoft's Investment in AI for Construction15:48 Acquisition of Firmus AI by Bluebeam23:50 Autodesk's Latest Earnings Report29:22 Earnings Insights and Market Reactions32:20 Autodesk's Strategic Shifts and Growth Potential34:24 Figma's Earnings and Market Positioning37:11 Figma's AI Initiatives and Future Directions51:05 OneCrew's Innovative Approach to Paving Software01:01:00 AI in Construction: The Future of Scheduling and Management01:04:37 Navigating the Challenges of Selling to Government Agencies01:05:42 Britton Langdon's Journey: From Stealth to Startup01:07:40 The Prefabrication Marketplace: Bridging Supply and Demand01:14:22 Quality Control in Prefabrication: Ensuring Standards01:20:12 Defining Prefab: Strategies for Cost and Efficiency
read more
Bricks, Buck$ And Bytes
Robotics Mega Show with Dusty Robotics and ex-Waymo exec & CTO of Bedrock Robotics
Why these ex-Waymo engineers decided to conquer construction with their new startup, Bedrock Robotics.In this episode of Bricks, Bucks & Bytes, Owen and Patrick dive deep into the robotics revolution hitting construction with two industry-changing guests. Mo joins as co-host, bringing his Silicon Valley robotics expertise to unpack the biggest funding rounds and breakthroughs happening right now.Key topics discussed:- Why Dusty Robotics chose layout printing over flashier robot applications- How ex-Waymo engineers are retrofitting excavators with self-driving tech- The brutal truth about why most construction robotics startups failWhy accuracy is becoming the ultimate moat in construction robotics- How labor shortages are forcing the industry to embrace automation- The surprising lesson from building 60 robots in-house before outsourcing- Why Field AI's $405 million funding signals a tipping point for the industry- How construction sites are actually the perfect training ground for real-world roboticsKey quote: "Obviously everything's going to be built by robots in the future." - Tessa Lau, Dusty RoboticsFeaturing Tessa Lau, founder of Dusty Robotics (the most respected robotics company in construction tech), and Kevin Peterson, CTO of Bedrock Robotics (fresh out of stealth with $80 million to automate heavy machinery). This episode reveals why construction might be the key to unlocking robotics everywhere else.
🎧 Listen to the Podcast: https://open.spotify.com/show/3P7JkiN9X3N4Kh6jlDsOgi?si=91JP5nxvQbKStkp8AQdAOg 📩 Subscribe to the Bricks & Bytes Newsletter: https://bricks-bytes.beehiiv.com/🌐 Visit our website: http://bricks-bytes.com/
📲 Follow us: LinkedIn: https://www.linkedin.com/company/bricks-bytes/ Twitter: https://x.com/bricksbytespod Instagram: https://www.instagram.com/bricksbytes/
Sponsors:BuildVision - streamlining the construction supply chain with a unified platform - www.buildvision.io4M Analytics - Instant, reliable utility data you can trust and verify - https://www.4manalytics.com/
Enjoying the insights? Hit that Subscribe button to stay ahead in construction tech, AI, and the future of how we build.
Chapters00:00 Intro01:06 Introduction to Robotics in Construction03:53 Current Trends and Sentiments in Robotics06:45 Barriers to Adoption in Robotics09:40 Autonomy vs. Collaboration in Robotics12:40 Field AI and Its Impact on Construction15:29 Dusty Robotics: Revolutionizing Job Sites18:18 The Future of Construction with Robotics21:04 Challenges in Construction Tech23:53 The Importance of User Experience in Robotics26:55 Lessons Learned from Robotics Development29:36 The Role of Accuracy in Robotics32:50 Proprietary Hardware vs. Off-the-Shelf Solutions39:43 Prototyping and Time to Market42:40 Manufacturing Challenges in Robotics44:46 Adoption of Robotics in Construction46:23 Pricing Strategies for Hardware47:41 Building a Thriving SaaS Business49:20 Transitioning from Self-Driving Cars to Construction53:30 Unique Product Offerings in Construction Robotics56:29 Collaboration Between Humans and Machines59:24 Adapting to Change in Construction01:11:09 The Future of Robotics in Construction
read more
Bricks, Buck$ And Bytes
Construction Productivity Myths, UAE Real Estate, TIMES VC Rankings, with Barton Malow
In this episode of Bricks, Bucks & Bytes, Owen, Martin, Dustin, and Patric dive deep into the biggest misconceptions shaking up construction and venture capital. Plus, we're joined by Victor Muchiri from Barton Malow (a $5 billion general contractor) who reveals what tech actually works in the field.What we cover:Why Dubai developers are bringing $19 billion worth of construction in-house (and whether this trend will hit the West)The shocking truth about that McKinsey productivity chart everyone uses in pitch decksWhy 8 out of 10 construction companies can't even define what a "project" isTime Magazine's controversial VC rankings that reward management fees over actual returnsVictor's insider perspective on which construction technologies actually deliver resultsThe Pablo Escobar business model lesson that might change how you think about valuationsKey quote: "Construction companies can't even define what a project is. Eight different customers cannot define internally what a project is. One customer had eight different definitions. This is your business - the project is the equivalent of the order in manufacturing." - PatricFrom Sequoia being mysteriously absent from "top VC" lists to why rats eating cash might be better than some investment strategies, this episode challenges everything you think you know about construction productivity, venture capital, and business models.------------Chapters00:00 Introduction and Awkward Beginnings03:08 Dubai's In-House Construction Trend11:01 The Best Owner Logic in M&A18:40 Market Dynamics and Developer Strategies21:19 Construction Productivity and Industry Comparisons30:45 Luxury and Value in Construction32:09 The Economics of Markup and Intangible Assets34:32 Current Trends in the UK Construction Market36:02 Introduction to Barton Mello and Its Operations38:36 Innovations in Construction Technology41:31 Data Strategies in Construction45:10 Defining Projects in Construction49:59 Standardization Challenges in Construction53:15 Engaging with Startups in Construction Technology54:35 Navigating AEC Tech Startups56:01 The Importance of Industry Expertise57:09 Defining Success in Venture Capital58:36 Exploring America's Top Venture Capital Firms59:53 Evaluating Venture Capital Performance01:01:42 Critiquing the Scoring Criteria of VC Firms01:04:49 The Role of Sequoia in Venture Capital01:08:25 Understanding the Power Law in VC Investments01:10:19 The Impact of Management Fees on VC Performance01:13:13 The Purpose Behind Controversial Lists01:15:33 Top Podcasts and Their Influence
.avif)
